Exchange, Return & Refunds - Jewellery

Return & Exchange Policy

We truly value your trust in us and want you to love what you receive. However, due to hygiene and safety reasons, all jewelry purchases are considered final sale—we’re unable to offer refunds or general exchanges.

That said, your satisfaction matters to us. If there’s been a mistake on our end, we’re here to help. We offer exchanges in the rare case that:

• You received a damaged or faulty item

• You received the wrong product

Please know:

• Every piece is carefully inspected before shipping

• Our packaging is designed to keep your jewelry safe in transit

• As many of our pieces are handcrafted, slight variations in stone color or finish may occur—that’s what makes them unique

If you have any questions or concerns, don’t hesitate to reach out via our CONTACT page. We're always happy to assist you. 💛